March 20, 2023

102 - Jennifer Christie (Chief People Officer, DocuSign) on the personalization of the HR function

Jennifer Christie (Chief People Officer, DocuSign) joined us on The Modern People Leader.


We talked about the personalization of the HR function, how they keep their people team of 250 employees moving in the same direction, and the spirit of their future of work strategy.


Timestamps:  

(1:20) Good news stories

(4:14) Her career journey: government service, executive search @ American Express, Head of People @ Twitter, CPO @ Bolt, & now CPO @ DocuSign

(7:54) How big their people team is

(9:53) Why we should be jealous she gets to work at DocuSign

(10:55) The personalization of the HR function

(14:58) Creating a safe space for employees

(20:30) More companies focusing on growing responsibly

(22:55) Making room for more focus time

(29:30) How their people team of 250 people is structured

(31:00) The cadence the people team has in place to keep everyone rowing in the same direction

(33:36) ‘The DocuSign Leadership Group’ is thinking through what the future of work looks like for them

(35:47) The spirit that DocuSign is trying to achieve with their future of work strategy

(39:06) Focusing on the how of work instead of the where of work

(40:17) Where she thinks we’ll see some serious advancements in the world of work

(42:30) AI in HR

(46:56) What is annoying & inspiring people about coming into the office at DocuSign

(49:30) Focusing on the employee experience in the same way you focus on the customer experience

(51:53) Her definition of a Modern People Leader

(52:50) The career advice she’d give her 22-year-old self

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