Greg Hill, Chief People Officer at Exos, joined us on The Modern People Leader.
We discussed Exos' Readiness Culture Code, how they measured the success of their four-day workweek experiment, and the difference between productivity and effectiveness.
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This episode was brought to you by Great Place to Work®. Learn more at http://greatplacetowork.com/mpl.
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(7:32) From Upstate New York to Chief People Officer at Exos
(11:44) The Readiness Culture Code Explained
(16:13) Flexibility and Recovery: The Four-Day Work Week
(24:45) Discussing CEO Meetings and Competitive Talent Challenges
(25:01) Tech Industry Challenges Post-COVID
(25:41) Discussion with Nick Bloom on the Four-Day Work Week
(27:24) Sales Performance and Net Promoter Scores (NPS) During the Pilot
(29:13) Positive Outcomes of the Pilot
(32:05) Tailoring Hybrid Work Solutions to Different Organizations
(34:03) Tie-Ins with Return-to-Office or Hybrid Programs
(36:19) Advice for Smaller Companies and Designing Structured Experiments
(43:17) Future Study on Quiet Quitting
(45:00) Measuring Performance and Productivity
(47:24) Talent Management in a Changing World
(51:36) Regional Directors and Cultural Norms
(52:26) Accountability at the Peer Level
(53:15) High-Performance Culture and Its Articulation
(56:00) Output Expectations Across Teams
(57:04) Generative AI: Enhancing vs. Replacing Human Input
(1:01:02) Call to Action for HR Leaders
(1:03:07) Personal Engagement in Workplace Transformation
(1:05:01) Magic Wand Fix for HR Problems
(1:06:33) Guest Recommendation: Todd McCarty
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